What is PayDrop?
PayDrop is a members-only savings app that gives you instant 15% off at participating local businesses across Sydney.

How does PayDrop work?

1. Open the PayDrop app
2. Visit a participating store
3. Tap “Verify Business / Tap to Scan”
4. Scan the store’s QR code
5. Show the green verification tick to staff
6. Receive 15% off instantly at checkout

Do I need vouchers or promo codes?
No. No vouchers, no codes, no points, and no waiting.

How much does PayDrop cost?
PayDrop membership is $19.99/month or $199/year.

What do I get with my membership?
You unlock access to instant 15% discounts at participating PayDrop businesses and entry into Weekly Drop giveaways.

Where can I use PayDrop?
At participating PayDrop businesses across Sydney. More stores are added regularly.

Can I use PayDrop more than once?
Yes. You can use PayDrop as many times as you like.

How much discount do I get?
Members receive 15% off eligible purchases at participating stores.

Does the discount apply to everything?
The 15% discount generally applies storewide unless the item or service is already on promotion or excluded by the business.

Can I combine PayDrop with other offers?
Usually no. PayDrop discounts generally cannot be combined with existing promotions or specials.

Do I pay through the PayDrop app?
No. PayDrop is not a payment app. You pay the business normally using cash, card, or their regular payment methods.

Why do I need to scan the QR code?
The QR scan verifies your active membership so the business can apply your discount.

Can I cancel anytime?
Yes. You can manage or cancel your subscription anytime through your App Store or Google Play subscription settings.

What happens if my membership expires?
You will lose access to PayDrop discounts until your subscription is renewed.

Can I share my account with others?
No. Memberships are for individual use only.

I forgot my password. What should I do?
Use the “Forgot Password” option on the login screen to reset your password.

What is Weekly Drop?
Weekly Drop is PayDrop’s giveaway where eligible verified purchases give members entries into weekly prize draws.

How do I enter Weekly Drop?
Every successful QR verification at a participating business automatically gives you an entry.

Do I need to do anything extra to enter?
No. Just use PayDrop normally at participating stores.

How do I find nearby stores?
Open the app and browse nearby participating businesses on the home screen.

New stores aren’t showing for me. Why?
Make sure your app is updated and location permissions are enabled.

Can I suggest a business to join PayDrop?
Yes. You can contact the PayDrop team or message them through social media with business suggestions.

The QR code isn’t scanning. What should I do?
Try increasing brightness, checking internet connection, or asking staff to reopen the QR code.

The business refused my discount. What should I do?
Politely show your green verification tick. If the issue continues, contact PayDrop support with the business name and time of visit.

How do I contact PayDrop support?
Through the app or via PayDrop’s official social media pages.

How does PayDrop help my business?
PayDrop helps attract nearby members who are actively looking for places to shop, eat, and spend.

Will my business appear in the customer app?
Yes. Approved businesses appear inside the PayDrop customer app for members to discover.

Can customers save or favourite my business?
Yes. Members can save businesses within the app.

Can I see customer activity?
Yes. The PayDrop Business app provides verification and transaction visibility.

When do I receive payments?
Immediately, because customers pay you directly through your normal payment methods.

Does PayDrop hold my money?
No. PayDrop never holds your funds.

Are there setup fees?
Contact the PayDrop team for current onboarding details and pricing.

What if a customer shows an invalid verification?
Only apply the discount when the customer shows a valid green verification tick.

What if a customer disputes a discount?
Businesses should contact PayDrop support for assistance.

Can my business leave PayDrop?
Yes. Businesses can request removal from the platform.

How do I contact PayDrop support?
Through the PayDrop Business app or PayDrop’s official support channels.